Pet Stays Melbourne Wins Global Award for Excellence in Pet Boarding

We’re thrilled to announce that Pet Stays Pty Ltd has been honoured with a 2025 Global Recognition Award for Excellence in Pet Care Services. This award recognises our commitment to raising the standard in boutique dog boarding, delivering personalised care in a genuine home setting that pets (and their humans) can trust.

Based in Melbourne, we’re proud to be setting new benchmarks in pet care—proving that compassion, innovation, and community connection can go paw-in-paw.

Rethinking Pet Boarding: Comfort, Not Cages

At Pet Stays Melbourne, we’ve reimagined dog boarding. Instead of kennels or cages, dogs stay in a calm, home-style environment filled with love, soft bedding, structured playtime, and 24/7 supervision. They’re treated like part of the family—because they are.

Our unique “smart matching” system groups dogs by temperament and energy levels, creating safer, more enjoyable playgroups that reduce stress and help pets settle quickly. Combined with our industry-first trial day program, we’re able to welcome new dogs with care and confidence, making their transition smooth and stress-free.

Tailored Care for Every Dog

No two dogs are the same, and we treat them that way. From custom feeding routines and individualised enrichment activities to support for seniors and dogs with mobility or sensory needs, our care is always tailored.

We’ve created an environment where all dogs can thrive—whether it’s a playful pup who loves social time or a quiet senior who needs extra comfort and gentle attention. Features like indoor ramps and calming enrichment toys help ensure every dog feels safe and included.

Keeping Pet Parents in the Loop

We know how hard it can be to be away from your dog. That’s why we’ve built a communication system that keeps pet parents updated and reassured:

• 📸 Daily photo and video updates
• 💬 Prompt responses to enquiries—usually within 24 hours
• 📅 A smooth, reliable booking experience powered by professional software

Our clients trust us not only with their pets—but with their peace of mind.

A Reputation Built on Trust and Love

Over nine years, we’ve earned the trust of hundreds of pet owners across Melbourne. With over 100 five-star Google reviews, our reputation speaks for itself. We’re also proudly recommended by Moonee Valley Council, a formal recognition of the professional standards we uphold.

Our peak periods (school holidays, Christmas, Easter) often book out months in advance—so plan ahead to secure your pup’s place!

Committed to Quality and Care

We’re always working to improve what we do. Through regular team training and a strong feedback loop with our clients, we continue to refine and enhance the experience we offer. It’s this consistency, reliability and genuine care that sets us apart—and now it’s officially recognised.

A Well-Deserved Win

This award is more than a badge of honour—it’s recognition of the passion, dedication, and heart behind every stay at Pet Stays Melbourne.

Our perfect scores for service quality, sustainability, and community impact reflect our belief that every dog deserves exceptional care—and that their humans deserve transparency, reliability, and genuine connection.

Experience the Pet Stays Difference

Thinking about booking your dog in for a stay? We’d love to welcome them into our home.

🐶 Book a trial day to get started
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📩 Get in touch with any questions—our team is always happy to help