Pet Stays Melbourne Wins Global Award for Excellence in Pet Boarding

Pet Stays Melbourne Clinches Prestigious Global Award for Excellence in Pet Boarding Pet Stays Melbourne Wins Global Award for Excellence in Pet Boarding. Pet Stays Melbourne Dog Boarding & Day Care: 12 Essential Terms

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Local Business Awards

This award recognises our commitment to raising the standard in boutique dog boarding, delivering personalised care in a genuine home setting that pets (and their humans) can trust.
Based in Melbourne, we’re proud to be setting new benchmarks in pet care—proving that compassion, innovation, and community connection can go paw-in-paw.

Pet Stays Melbourne Wins Global Award for Excellence in Pet Boarding

 

We’re thrilled to announce that Pet Stays Pty Ltd has been honoured with a 2025 Global Recognition Award for Excellence in Pet Care Services. This award recognises our commitment to raising the standard in boutique dog boarding, delivering personalised care in a genuine home setting that dogs (and their humans) can trust. To learn more go to https://globalrecognitionawards.org/about-us/

Based in Melbourne, we’re proud to be setting new benchmarks in pet care—proving that compassion, innovation, and community connection can go paw-in-paw.

Rethinking Dog Boarding: Comfort, Not Cages

At Pet Stays Melbourne, we’ve reimagined dog boarding. Instead of dog kennels or cages, dogs stay in a calm, home-style environment filled with love, soft bedding, structured playtime, and 24/7 supervision. They’re treated like part of the family—because they are.

Our unique “smart matching” system groups dogs by temperament and energy levels, creating safer, more enjoyable playgroups that reduce stress and help pets settle quickly. Combined with our industry-first trial day program, we’re able to welcome new dogs with care and confidence, making their transition smooth and stress-free.

Tailored Care for Every Dog

No two dogs are the same, and we treat them that way. From custom feeding routines and individualised enrichment activities to support for seniors and dogs with mobility or sensory needs, our care is always tailored.

We’ve created an environment where all dogs can thrive—whether it’s a playful pup who loves social time or a quiet senior who needs extra comfort and gentle attention. Features like indoor ramps and calming enrichment toys help ensure every dog feels safe and included.

Keeping Pet Parents in the Loop

We know how hard it can be to be away from your dog. That’s why we’ve built a communication system that keeps pet parents updated and reassured:

  • 📸 Daily photo and video updates
  • 💬 Prompt responses to enquiries—usually within 24 hours
  • 📅 A smooth, reliable booking experience powered by professional software

Our clients trust us not only with their pets—but with their peace of mind.

A Reputation Built on Trust and Love –

Pet Stays Melbourne Wins Global Award for Excellence in Pet Boarding

Over nine years, we’ve earned the trust of hundreds of pet owners across Melbourne. With over 100 five-star Google reviews, our reputation speaks for itself. We’re also proudly recommended by Moonee Valley Council, a formal recognition of the professional standards we uphold.

Our peak periods (school holidays, Christmas, Easter) often book out months in advance—so plan ahead to secure your pup’s place!

Committed to Quality and Care

We’re always working to improve what we do. Through regular team training and a strong feedback loop with our clients, we continue to refine and enhance the experience we offer. It’s this consistency, reliability and genuine care that sets us apart—and now it’s officially recognised.

A Well-Deserved Win

This award is more than a badge of honour—it’s recognition of the passion, dedication, and heart behind every stay at Pet Stays Melbourne.

Our perfect scores for service quality, sustainability, and community impact reflect our belief that every dog deserves exceptional care—and that their humans deserve transparency, reliability, and genuine connection.

Experience the Pet Stays Difference

Thinking about booking your dog in for a stay? We’d love to welcome them into our home.

🐶 Book a trial day for your dog to get started. Just complete our online quote form today.  https://petstays.melbourne/quotes/
📷 Follow us on Instagram and Facebook for happy tails and daily updates
📩 Get in touch with any questions—our team is always happy to help

Local Business Awards

This award recognises our commitment to raising the standard in boutique dog boarding, delivering personalised care in a genuine home setting that pets (and their humans) can trust.
Based in Melbourne, we’re proud to be setting new benchmarks in pet care—proving that compassion, innovation, and community connection can go paw-in-paw.

ZT

Picture of Jeannene

Jeannene

Hi, I’m Jeannene—founder of Pet Stays Melbourne, lifelong dog lover, and the heart behind our home-based dog boarding service in Ascot Vale. For over a decade, I’ve had the privilege of welcoming dogs into my home—caring for pups of all breeds, temperaments, and needs. From bouncy puppies and gentle seniors to anxious, visually impaired, or hearing-impaired dogs, every guest is treated like one of the family. Today, I run Pet Stays with the support of my business partner, Reza, and together we strive to offer each dog a calm, loving “home away from home.” My experience extends to working with Customs Labradors, raising and caring for them during their early training stages. Two of these incredible dogs became permanent members of my family—one of whom battled a rare illness called cryptococcosis, which taught me a great deal about patience, specialised care, and the emotional depth of the human–dog bond. Before launching Pet Stays full-time, I spent 15 years at Qantas, until redundancy opened the door to grow my part-time boarding service into the thriving business it is today. My earlier career also included work in retail buying, marketing, and even a stint as a florist—roles that honed my eye for detail and passion for creating meaningful experiences. I’m also committed to supporting rescue groups—both locally in Australia and overseas—whenever and however we can. Whether through temporary care, promotion, or practical support, helping vulnerable dogs find safety and love is deeply important to me. Through this blog, I share real-world stories, helpful tips, and insights from my life with dogs—all written from the perspective of someone who lives and breathes it every day.