If you have any questions about our Pet Stays, please contact us. We would be happy to help you book a stay for your furry friend.
Pet Stays Dog Boarding 12 Frequent Helpful Questions
How do I obtain a quote and book my dog in with a Pet Stays?
To book your dog’s stay please complete the online quote form on our website. You will need to provide us with your pet’s name, breed, age, weight, and any special needs. You will also need to provide us with your contact information and the dates of your dog’s stay. We aim to come back to you same day or within 24 hours.
What types of pet stays do you offer?
We offer a variety of pet care options, including overnight in home boarding, doggie daycare, and dog walking. We offer overnight stays and long term doggie in home boarding. Daycare is a great option if you need someone to watch your pet during the day while you are at work or have a function. Walking is a great option if you need someone to walk your pet for a few hours each day.
What kind of amenities do you offer?
* No kennels and runs. A home away from home environment
* Individual feeding
* Indoor and outdoor play areas
* Toys and games as required
* Fresh bedding
* 24-hour access to fresh water
* Veterinary care less than 1km away if ever required
* Grooming service less than 1km away
What kind of experience do your staff have?
Our small and dedicated team are very experienced and knowledgeable in pet care. We have over 8 years of full-time experience, and we are passionate about providing the best possible care for your furry friends. We treat your pets like our own, and we go above and beyond to make sure they are happy and healthy while they are in our care.
Do you care for cats?
We do in home visits for our feline family.
What kind of reviews do you have?
We have a great reputation for providing excellent pet care. We have a 5 star rating on Google Reviews and exceptional customer satisfaction rating.
What kind of security measures do you have in place?
Our facility is secure and monitored 24 hours a day. We also have a strict policy of no unauthorized access to our facilities.
When do you operate?
We operate 7 days a week between 7.00 am and 7.00 pm. Yes, we do work public, holidays and long weekends. Possibly other arrangements can be made on request
What are your policies?
We have a number of policies in place to ensure the safety and well-being of your pet. These policies include:
- All pets must be up-to-date on their vaccinations.
- We do not allow aggressive or dangerous breeds.
- We reserve the right to refuse service to any pet.
What are the payment options?
We accept bank transfer and cash prior to commencement of booking.
What kind of insurance do you have?
We have liability insurance in place to protect our customers and their pets.
What if I have any questions?
